Last Updated: 18th October 2025

Disclaimer:

This website does not substitute for any personal therapy or medical advice. It only provides general information for educational purposes. It does not establish a therapist/coach and client relationship or assumes any liability.

GDPR Privacy Policy:

I’m committed to protecting your privacy. I work under UK jurisdiction and adhere to the BACP Ethical Framework, complying with UK GDPR and other relevant data protection laws. This policy explains how I handle your personal information in online therapy. By using my services, you opt in to consent.

Who I Am

Name: Zsofia Kaplar, BACP registered therapist

BACP Membership No.: 75621

Email: zsofiakaplar@protonmail.com

ICO Registration No.: ZA466762

Information I Collect

I collect information necessary to provide safe and effective therapy:

Directly from you: Contact details, initial enquiry info, intake information, sensitive therapeutic data (e.g., health, personal history), emergency contact, GP details, and payment information.

Automatically (website use): Standard, anonymised browsing data (e.g., IP address, pages visited) for website improvement, via tools like Google Analytics.

How I Use Your Information

I use your data for:

Providing therapy: Based on our contract and legitimate interests. For sensitive health data, I rely on "provision of health or social care" and/or your explicit consent.

Managing sessions: Scheduling, communication, and maintaining minimal clinical records.

Professional supervision: Anonymous case discussion with my supervisor, as required by BACP.

Legal/ethical duties: Compliance with tax, safeguarding, and BACP guidelines.

Emergency protocols: Managing serious risk of harm, potentially involving emergency services or trusted contacts, with prior discussion where possible.

Service improvement: Analysing anonymised website data.

Confidentiality & Sharing

Your sessions are confidential. I do not share your personal information without your explicit consent, except when:

There’s a serious risk of harm to you or others (I’ll try to discuss this with you first).

Legally required by a UK court.

For anonymous professional supervision.

Using secure, GDPR-compliant third-party services for video calls (e.g., Zoom for Healthcare), booking, email, payments, and accounting. I have data processing agreements with these providers.

Data Security

I use secure systems (password protection, encryption) to protect your data. Electronic records are stored securely, often on servers within GDPR-compliant regions. While I strive for maximum security, no online transmission is 100% risk-free.

Data Retention

Therapeutic notes and contact details: Retained for 7 years after your last session, in line with professional and insurance guidelines.

Initial enquiry data: Deleted within 6 months if therapy doesn’t proceed.

Your Rights

Under GDPR, you have the right to:

Access your data (response within one calendar month; a charge may apply)

Correct inaccurate information

Request deletion (Right to be Forgotten), unless legal/ethical reasons require retention

Contact & Complaints

To exercise your rights or ask questions, contact me at:
Email: zsofiakaplar@protonmail.com

You may also contact the UK’s Information Commissioner’s Office (ICO):
www.ico.org.uk
Clients outside the UK may contact their local data protection authority.

☑️ Consent Checkbox

[ ] I have read and understood the Privacy Policy and consent to the use of my personal data for therapeutic purposes.

Policy Changes

I may update this policy. The "Last Updated" date above reflects the latest version.

Copyright:

2025 Zsofia Kaplar/Wisdom Therapy. All Rights Reserved. No part of this website's content may be reproduced, distributed, or transmitted in any form, by any means, without the prior written permission of the author.